Right.
Last week as I was shuffling M back and forth to dance camp, I remembered I needed to make B an appointment for a sports physical for high school. (Really? I just got one out of high school and now I've got another starting it? ACK!)
So I dial up the automated appointment line while waiting in traffic. I get the following message:
"All agents are currently busy. You may experience up to a 46 minute wait."
Now I'm not doing anything except sitting in traffic on an hour long drive, so I put the phone on speaker and focus back on the unmoving cars in front of me. One minute later, I get this message:
"You may experience up to a 18 minute wait."
Now aside from the obvious grammatical error, I'm thrilled that I won't have to listen to horrible patriotic muzak for 45 minutes. (The muzak is horrible, not the fact it's patriotic - even though it's after the 4th at this point) Another minute passes, and this message comes over the line:
"You may experience up to a 30 minute wait."
Wait what? I sit dumfounded in traffic for another minute and then hear:
"You may experience up to a 60 minute wait."
Oh em gee! Seriously?
The numbers continue in the following fashion:
2 minutes
3 minutes
3 minutes
16 minutes
7 minutes
2 minutes
before I finally get to talk to a human after being on hold for over 9 minutes.
Only to find out there weren't any physicals available.
Good times I tell ya.
P.S. The agent actually checked the computer again before we hung up, and found they had just released some physical appointments. We got one. :)
DS Passion










